Privacy Policy

Last Updated: September 4, 2026

At www.christelleADHDcoaching.com (operated by Christelle Jorge Coaching, "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, subscribe to our newsletter, book a consultation, or purchase our services.

1. Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you ("Personal Data") in the following ways:

A. Information You Voluntarily Provide

Contact Information: Name, email address, phone number, and physical location when you fill out contact forms, sign up for "My Random Newsletter," or request information.
Booking & Onboarding Information: Background details, health/wellness goals, or intake questionnaire responses submitted when scheduling a consultation or enrolling in a program.
Billing Information: Payment details (such as credit card information and billing address) collected securely through our third-party payment processors when you purchase coaching sessions, packages, or workshops.
Communications: Any messages, feedback, or inquiries you send to us directly via email or form submissions.

B. Information Collected Automatically

When you navigate our Site, our hosting provider and we may automatically collect certain technical data, including:

Device type, browser type, operating system, and IP address.
Pages viewed, time spent on pages, click patterns, and referral URLs.
Cookies and similar tracking technologies to improve user experience, track visitor counts, analyze site traffic, and understand how visitors interact with the Site.

2. How We Use Your Information

We use the information we collect for business and operational purposes, including to:

Provide Services: Deliver coaching sessions, consults, educational workshops, and digital content.
Process Payments: Securely complete financial transactions and send receipts.
Communicate: Send administrative updates, appointment reminders, responses to inquiries, and periodic updates or newsletters (if you have opted in).
Improve Our Services: Analyze how visitors use our Site to improve layout, content, functionality, and user experience.
Maintain Security & Compliance: Protect our website against legal liabilities, fraud, or security threats, and comply with applicable legal obligations.

3. Web Hosting & Data Storage

Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases, and general Wix.com applications. They store your data on secure servers behind a firewall.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information only under the following limited circumstances:

Service Providers: We share data with trusted third-party vendors who perform services on our behalf (e.g., our web hosting platform Wix.com, payment processors, scheduling software, and email marketing providers). These providers are bound by strict confidentiality obligations.
Legal Requirements: We may disclose your information if required by law, court order, or governmental regulation, or if we believe in good faith that disclosure is necessary to protect our rights, safety, or property.
Business Transfers: If our coaching practice undergoes a business transition, such as a merger or sale, client and user information may be transferred as part of that transaction.

5. Cookies and Tracking Technology

The Site may use cookies and tracking technology depending on the features offered. Cookies and tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help customize the Site for visitors.

Personal information cannot be collected via cookies and other tracking technology; however, if you previously provided personally identifiable information, cookies may be tied to such information. Aggregate cookie and tracking information may be shared with third parties. You can choose to disable or block cookies through your browser settings, though doing so may affect the functionality of certain areas of our website.

6. Email Subscriptions & Marketing

If you subscribe to our newsletter or opt-in to receive communications from us:

You may receive periodic emails regarding client insights, routines, upcoming workshops, or service updates.
You can opt out of receiving promotional emails at any time by clicking the "Unsubscribe" link located at the bottom of any marketing email, or by contacting us directly.

7. Client Confidentiality

We take your privacy seriously. Information shared during private coaching sessions, intake forms, or 1:1 communications is treated with high standards of confidentiality, consistent with professional coaching ethics and our Coaching Client Agreement.

8. Data Security & Payment Processing

We implement reasonable physical, technical, and administrative security measures to protect your Personal Data against unauthorized access, loss, misuse, or alteration.

When purchasing from the website, all direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council (a joint effort of brands like Visa, MasterCard, American Express, and Discover). PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Please note that while we and our partners use secure servers behind firewalls, no transmission of data over the internet or wireless network can be guaranteed to be 100% secure.

9. Third-Party Links

Our Site may contain links to third-party websites or services (e.g., social media platforms, recommendation links, or external resources). We are not responsible for the privacy practices or content of those external sites. We encourage you to read the privacy policies of every website you visit.

10. Rights & Choices

Depending on your geographic location, you may have rights regarding your personal data, such as:

The right to request access to the personal data we hold about you.
The right to request corrections or updates to inaccurate data.
The right to request the deletion of your personal data, subject to legal and contractual obligations.

To exercise any of these rights, please contact us using the information below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practice or legal requirements. The updated policy will be posted on this page with a revised "Last Updated" date.